|
KMID : 0367020090210010105
|
|
Journal of Korean Academic of Adult Nursing
2009 Volume.21 No. 1 p.105 ~ p.116
|
|
|
Nonverbal Communication between Patients with Dementia and Their Nurses in an Elderly Care Institution
|
|
Yi Myung-Sun
|
|
|
Abstract
|
|
|
Purpose: The purpose of the study was to describe nonverbal behaviors of nurses in communication with patients with dementia in an elderly care institution in Korea.
Methods: Conversation analysis was utilized to analyze the data which were collected using video camera to capture non-verbal as well as verbal behaviors. A total of 66 episodes of everyday conversations were analyzed using seven nonverbal categories: affirmative head nodding; illustrative gestures; patient-directed eye gaze; smiling and/or laughing; forward leaning; affective touch; and instrumental touch.
Results: Among seven categories, patient-directed eye gaze(94%) was the most frequently utilized among nurses followed by affirmative head nodding(67%) and forward leaning(67%), while smiling was the least used(32%). Affective touch was identified in 39 episodes(59%). Among them, the most frequently touched area was hand or handshaking(59%) followed by shoulder or back, arm, and face. There were wide differences among nurses in terms of using affective touch, ranging from 0% to 98%. Nonverbal behaviors were more frequently identified in effective episodes than in ineffective episodes.
Conclusion: Actively utilizing effective nonverbal behaviors may help geriatric nurses in promoting communication and in establishing rapport with patients with dementia.
|
|
|
KEYWORD
|
|
|
Nonverbal communication, Dementia, Nurse-patient relations, Geriatric nursing, Qualitative research
|
|
|
FullTexts / Linksout information
|
|
|
|
|
Listed journal information
|
|
 
|